We handle warranty needs for Shimano products. All warranty product is replaced, and no credit is given. All returns require a return authorization number issued by The Hawley Company. Issue of Shimano Warranty RA number does not signify a true warranty. No product is warrantied until inspected by The Hawley Company and deemed to comply with the manufacturer's warranty policy. Please contact us with any questions regarding the Shimano Warranty Policy.

We handle service and warranty needs for Campagnolo product. All warranty product is replaced, and no credit is given. Campy service labor rates are based on an hourly rate and do not include parts. All product is to be returned to with appropriate return authorization number issued by The Hawley Company. No product is warrantied until inspected by The Hawley Company and deemed to comply with the manufacturer's warranty policy. Please contact us with any quesitons regarding the Campagnolo Warranty Policy.

We handle service and warranty needs for SRAM product. All warranty product is replaced, and no credit is given. All product is to be returned to with appropriate return authorization number issued by The Hawley Company. No product is warrantied until inspected by The Hawley Company and deemed to comply with the manufacturer's warranty policy. Please contact us with any quesitons regarding the SRAM Warranty Policy.

We handle service and warranty needs for Avid product. All warranty product is replaced, and no credit is given. Avid service labor rates are based on an hourly rate and do not include parts. All product is to be returned to with appropriate return authorization number issued by The Hawley Company. No product is warrantied until inspected by The Hawley Company and deemed to comply with the manufacturer's warranty policy. Please contact us with any quesitons regarding the Avid Warranty Policy.

We handle service needs for Hayes product. Hayes service labor rates are based on an hourly rate and do not include parts. All product is to be returned to with appropriate return authorization number issued by The Hawley Company. Please contact us with any quesitons regarding the Hayes Warranty Policy.

We handle service work for Cane Creek Rear Shocks. All rear shocks must have appropriate return authorization number. Labor for rebuild or service is based on an hourly rate and does not include parts. All service work is backed by our 30 day warranty on parts and labor. Please contact us for more information regarding Cane Creek service.